Delivering Value Through VSM – Unlocking Process Potential

Client

Hager Group, China

Date

Jun 17, 2022

Services

Cost Deployment | Flow Optimization

Website

Hager Huizhou

Major Improvments

Cross-functional VSM Workshop
Facilitated a hands-on workshop to align functions and map the entire process from customer order to shipment.
Non-value Activities Identification
Detected redundant checks, rework loops, and idle time, enabling direct elimination or merging of tasks.
Data-Driven Process Timing
Introduced actual takt-time tracking across key steps, supporting fact-based improvement prioritization.
Improvement Implementation Tracker
Built a visual kanban system to follow-up actions and sustain continuous improvements.

Application Scope

Metalworking Line (Components & Assembly)
Mapped material and information flow across stations, reducing throughput time by 24%.
Assembly Final Test
Identified bottlenecks in final testing and packaging, unlocking layout improvement opportunities.
Customer Service Interface
Clarified order handling delays via flow-back analysis from dispatch to intake.
Process Value Improvement
Linked VSM outcomes to real-time Process Value (Labor, Materials, Expenses) for ongoing decision-making relevance.

Customer Says

Frank Kampmann

Supplier Quality OfficerSupplier Quality Officer, BMW Stuttgart

Eddso played a critical role in optimizing our supplier value streams for key components, including touchscreens from Xiamen and starter batteries from Xiangyang. Their expertise in supplier audits and process improvements has strengthened quality control, enhanced production stability, and delivered measurable cost savings.

Sophia Chow

CEOCEO, Amazon Seller (Silk Products)

Eddso provided invaluable guidance in optimizing our silk product inventory management and internal logistics. Their tailored solutions have significantly reduced excess stock, improved fulfillment efficiency, and streamlined our operation. With their support, we’ve achieved faster turnaround times and better cost control.

Philip Clayton

Warehouse ManagerWarehouse Manager, CML Fulfilment Telford

Eddso conducted a thorough ergonomic analysis of our warehouse operations, identifying key areas for improvement in material handling and workstation setup. Their recommendations have significantly reduced worker fatigue, enhanced picking efficiency, and improved overall safety. A game-changer for our fulfillment processes!

Debbie Kübel-Sorger

Supply Chain ManagerSupply Chain Manager, Getrag Ford

Eddso supported our global team during a critical period of transition, helping us identify and resolve supply chain bottlenecks across multiple plants. Their structured diagnostics and fast-paced improvement workshops led to better coordination with Asian suppliers and improved our just-in-time delivery performance significantly.

Marco BELLINI

Global Quality Compliance OfficerGlobal Quality Compliance Officer, Brembo S.p.A.

Eddso’s VDA audit simulations and supplier validation tools gave us a fresh perspective on cross-border risk management. Their sharp insights into Chinese manufacturing standards helped us align better with our tier-2 brake system suppliers.

Aiko TANAKA

Head of Procurement & SourcingHead of Procurement & Sourcing, Panasonic Life Solutions

We engaged Eddso for a lean production diagnostics at our battery module supplier in Shenzhen. Their team quickly mapped out bottlenecks and ergonomic issues that were previously unnoticed. Their TPM-oriented solutions were both practical and sustainable.

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