FAQ

We serve clients across advanced manufacturing, e-commerce, electronics, and industrial sectors — especially those seeking supply chain assurance and production optimization in China and Asia-Pacific.

Yes. All deliverables, reports, and communication are provided in English by default. Some services can be bilingual upon request.

Yes. Selected services such as on-site audits, quality validation, logistics optimization and etc. include domestic travel and factory visits. See the travel notes in each service offering at Budget Planning.

You can purchase individual services like Supplier Background Check or Supply Chain Risk Assessment and etc. at Our Service based on your specific needs — no package commitment required.

No. All prices listed exclude 6% VAT. The final invoice will include this charge unless you are tax-exempt under specific agreements, you can plan your budget at Budget Planning in advanced.

We are not a sourcing agent. We are a consulting firm specialized in operational excellence, offering in-depth evaluation reports, competitor benchmarks, and practical improvement strategies backed by lean methodology.

Depending on the service type, most reports are delivered within 5–10 business days after payment and confirmation of project details.

While our office hours are Monday to Friday, online support via email is available during weekends. Urgent cases can be addressed on request.

Our core network and expertise are based in mainland China. However, we also support verifications in selected regions across Southeast Asia through our partner consultants.

You can submit your Supplier Verification request through the dedicated page.

For all other services, feel free to reach out via the Contact Us page or send your requirements directly on this page.

We’ll follow up with a tailored proposal and timeline to match your needs.

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